How to Maintain a 5-Star Cleanliness Rating on Airbnb and Vrbo

Aug 11, 2024By Egor Zubakin

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First Impressions Matter

When it comes to maintaining a 5-star cleanliness rating on platforms like Airbnb and Vrbo, first impressions are crucial. Guests often form their opinions within minutes of stepping into your property. Therefore, ensure that the entrance is spotless, welcoming, and free of clutter. A clean doormat, polished door handle, and a pleasant scent can set the tone for the rest of their stay.

clean entrance

Establish a Cleaning Routine

A consistent cleaning routine is essential to keep your property in top shape. Develop a checklist that covers every room and detail, from dusting ceiling fans to scrubbing bathroom tiles. Stick to this routine religiously, especially between guest stays. A well-maintained property not only looks good but also prevents long-term damage and costly repairs.

Use High-Quality Cleaning Supplies

Invest in high-quality cleaning supplies to ensure that your property is not only clean but also hygienic. Use disinfectants that are effective against a wide range of germs and viruses. Microfiber cloths, for example, are excellent for picking up dust and dirt without leaving streaks. Additionally, consider eco-friendly products to appeal to environmentally-conscious guests.

Pay Attention to High-Touch Areas

High-touch areas like light switches, door handles, and remote controls are hotspots for germs. Make sure these areas are thoroughly cleaned and disinfected between each guest stay. Providing disposable disinfectant wipes for guests to use during their stay can also enhance their sense of security and cleanliness.

cleaning supplies

Don't Overlook the Small Details

Small details can make a big difference in your cleanliness rating. Ensure that linens are freshly laundered and free of stains. Check for cobwebs in corners, dust on baseboards, and fingerprints on glass surfaces. A little extra attention to these details can go a long way in impressing your guests.

Offer Cleaning Supplies for Guests

Providing cleaning supplies for your guests can encourage them to maintain cleanliness during their stay. Stock your property with essentials like dish soap, sponges, paper towels, and a vacuum cleaner. This not only helps in keeping the space clean but also shows that you care about their comfort and convenience.

Hire Professional Cleaners

If managing the cleaning routine becomes too overwhelming, consider hiring professional cleaners. They have the expertise and equipment to ensure your property is spotless. Professional cleaning services can be particularly beneficial during peak seasons when the turnover rate is high.

professional cleaner

Collect Feedback and Act on It

Feedback is invaluable when it comes to maintaining a high cleanliness rating. Encourage your guests to leave reviews and pay close attention to their comments. If you notice recurring issues, address them promptly. Showing that you value and act on feedback can improve your ratings and guest satisfaction.

Regular Inspections

Conduct regular inspections of your property to ensure that it meets your cleanliness standards. This can help you catch any issues that might have been overlooked and ensure that everything is in perfect condition for your next guests. Regular inspections also help in maintaining the overall quality and longevity of your property.

Conclusion

Maintaining a 5-star cleanliness rating on Airbnb and Vrbo requires diligence, attention to detail, and a commitment to providing a spotless environment for your guests. By following these tips, you can ensure that your property remains in top condition, leading to glowing reviews and repeat bookings.